Welcome to smartCARE Customer Service. We are dedicated to provide you with the answers to your questions and offer four ways you can receive help.

smartTOUCH Frequently Asked Questions – FAQ Support addresses issues through a simple question and answer format. Our smartCARE Representatives have chosen the most common questions often asked by consumers to answer. If you have general questions about our products, this is the best place to start.

smartTOUCH Video Support – Video support is for customers who have purchased a smartTOUCH product and need some assistance in installation or operation. Video support offers a comprehensive tutorial that walks you through various stages of installation and set up.

smartTOUCH Troubleshooting – While your smartTOUCH product has been designed to provide you with years of dependable and quality operations, there may be an occasion when you experience some difficulty. Troubleshooting examines some of the issues that may arise with your product and provides answers to these issues.

smartCARE Representative – A smartCARE representative is available to assist you directly. You can speak with a smartCARE representative by simply calling 1-866-9NO-KEYS, or you can email smartCARE at support@biometrx.net

In the meantime, the smartCARE Staff recommends that once you have your new smartTOUCH product home, that you promptly register your product and proceed right to one of the video tutorials below. Remember, our goal is to help you experience the ease of use, and convenience of our smartTOUCH product line, so sit back and relax, and let us …..simplify your life, one touch at a time………